We Need To Talk

Take a moment to consider how many outcomes in your life may have been affected by poor communication skills. Could you have gotten a job you really wanted? Saved a relationship? What about that political conversation that got out of hand at a dinner party? How is it that we so often fail to say the right thing at the right time?

In her career as an NPR host, journalist Celeste Headlee has interviewed hundreds of people from all walks of life, and if there's one